Shipping Policy

A legal disclaimer

The information provided on this website, including the Terms & Conditions and Privacy Policy, is for general informational purposes only. The Cookie Jar makes no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of this information.

By using this website, you acknowledge and agree that:

No Legal Advice – The content provided is not intended as legal advice. For specific legal concerns, please consult a qualified attorney.
Limitation of Liability – The Cookie Jar is not liable for any losses, damages, or issues arising from reliance on the information provided in these policies or through the website.
External Links – Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their privacy practices.
Policy Updates – We reserve the right to modify our Terms & Conditions and Privacy Policy at any time. It is your responsibility to review these policies periodically for updates.

By continuing to use our website, you agree to these terms. If you do not agree, please discontinue use immediately.

Shipping Policy - the basics

1. Shipping & Delivery

We are committed to delivering your order in a timely manner. Orders are processed within 1-3 business days (excluding weekends and holidays).

Domestic Shipping (India)

Standard Shipping: ₹60-₹100 (5-7 business days)
Express Shipping: ₹150-₹200 (2-4 business days)
Cash on Delivery (COD): ₹50-₹75 extra (Available on select pin codes)
Free Shipping: Available for orders above ₹999

We use trusted delivery partners such as Shiprocket, Delhivery, Blue Dart, and DTDC to ensure safe and reliable shipping across India.

International Shipping

We currently ship worldwide. International shipping rates vary based on the destination and package weight.

Shipping Fee: ₹1,500-₹3,000 (depending on the country)
Delivery Time: 7-20 business days (varies by location)
Customs duties and taxes (if applicable) are the responsibility of the customer.

2. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery.

3. Order Delays & Issues

Delivery times are estimates and may be affected by external factors such as weather, courier delays, or high order volumes.
If your package is delayed or lost, please contact us at [your email/phone].

4. Returns & Exchanges

We do not accept returns or exchanges unless the item is damaged or defective upon arrival. Please review our Return Policy for more details.

5. Contact Us

For any shipping-related queries, reach out to us at:

Email: cookie@thecookiejar.in
Phone: 9604648923